Pelco Developer Network (PDN)

Request for VPN credentials results in automated email reply...

Following the other forum topic for getting VPN credentials
I emailed but received an automated email message
saying to check the forums for answering questions. :-)

Is there any additional information available or email address to contact?

Send email to pdnimprovements AT to obtain your VPN logon credentials. Sorry for the confusion.

I have tried emailing last week with no success. Does anybody know how long it takes to get credentials? I appreciate any hints/help.
Best regards,
Christine Russ